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Sylvia 6 year ago
I just wanted to let you know how happy I am with the system that I bought from you in 2012. When we bought our new property & found out how much it would cost to bring power poles in, I was excited to have an excuse to check out solar. I figured out our power needs & then contacted every local solar power dealer & installer. I was repeatedly frustrated in my attempts to get a straight answer on cost, being told by many that they would have to come look at the place first. I was told that I wouldn't be able to install it myself, despite having some electrical experience (I had wired my previous house start to finish). I was told that you can't just go solar without propane, despite the fact that I never asked for said advice. So, I was absolutely delighted to contact Fire Mountain Solar LLC, who had simply accepted my assessment of our electrical needs without offering unsolicited or condescending advice. When it arrived, every single component was there & the confusing parts were already done for me. The charge controller, inverter etc. were connected properly to each other & default settings seemed to have been set for my environment. While installing, I called experts from Fire Mountain Solar LLC repeatedly with questions. Not only did they spend many patient hours on the phone with me, they knew the system inside & out. After 6 years of heavy use & even abuse (batteries are in an unheated shop in a climate that regularly sees sub-zero temps & we run them completely dead often in the short, dark days of winter), our system is still working perfectly. I recommend your company every chance I get.